Effective Date: [11.06.2025]

This Privacy Policy explains how SIA ELZ39 (trading as SNATCH, hereinafter referred to as “we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal data when you interact with us, use our services, or visit our website www.snatch.lv.


1. Data Controller


SIA ELZ39
Registration No.: 40203151750
Legal Address: Elizabetes 39-1, Rīga, LV-1010, Latvia
Phone: +371 27 34 34 30
Email: hello@snatch.lv


2. Types of Personal Data We Collect


We may collect the following categories of personal data:

• Full name
• Contact details (email, phone number, address)
• Payment and billing information (bank account data, payment history)
• Communication records (emails, messages)
• IP address and technical data (browser, device, usage data)
• Any other data you voluntarily provide to us

3. Purposes of Data Processing


We process personal data for the following purposes:

• Providing and delivering our services
• Processing payments and issuing invoices
• Managing customer relationships and communication
• Sending service-related notifications
• Ensuring compliance with legal obligations
• Internal business analysis and service improvements
• Marketing communication (only with your consent)

4. Legal Basis for Data Processing


We process personal data based on:

• Contractual necessity (to provide you with our services)
• Legal obligations (e.g., accounting, taxation)
• Legitimate interests (e.g., improving our services, preventing fraud)
• Your explicit consent (for marketing and non-essential data processing)

5. Data Retention


We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, and to comply with legal, regulatory, tax, accounting, or reporting requirements. Financial and accounting data may be retained up to 10 years in accordance with Latvian law.


6. Data Sharing and Third Parties


We may share your data with:

• Payment processors and financial institutions (e.g., banks)
• IT service providers (hosting, email, CRM)
• Legal, tax, and accounting consultants
• Government authorities, where required by law

We ensure that all third parties respect the security of your personal data and process it in accordance with the applicable laws.


7. Your Rights


You have the following rights under the General Data Protection Regulation (GDPR):

• Access your personal data
• Rectify inaccurate or incomplete data
• Request data erasure (“right to be forgotten”)
• Restrict or object to data processing
• Withdraw consent (where processing is based on consent)
• Data portability
• File a complaint with the Latvian Data State Inspectorate (www.dvi.gov.lv)

To exercise your rights, please contact us at hello@snatch.lv.


8. Cookies and Tracking Technologies


Our website may use cookies to enhance user experience and gather statistical data. You can control or disable cookies through your browser settings.


9. Security Measures


We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.


10. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any significant changes will be posted on our website.


Contact Information:
+371 27 34 34 30
hello@snatch.lv